• Are you a licensed computer service provider?

    Yes, we're certified technicians serving Brentwood and Suffolk County with professional restoration services, maintaining strict privacy and data protection standards throughout all processes.

  • What areas do you serve?

    We serve Brentwood, Bay Shore, Central Islip, Deer Park, Huntington, and throughout Suffolk County with free restoration services and professional computer support.

  • Do you require appointments for service?

    While appointments are preferred, we accept drop-offs 24/7 at our Bradley Street location. Service appointments are available Monday-Friday, 9 AM-5 PM.

  • How does your restoration process work?

    We begin with complete diagnostics, then perform component replacement using donated parts, data wiping if needed, and full system optimization with performance testing.

  • What types of computer problems can you fix?

    We handle virus removal, data recovery, hardware failures, software installations, system maintenance, and complete restoration using our community donation program and volunteer expertise.

  • Do you offer specialized gaming PC services?

    Yes, we provide custom gaming PC builds, component upgrades, performance optimization, and specialized repairs for high-performance gaming systems throughout Suffolk County.

  • How do I get started with your service?

    Simply call us at (631) 469-9117 to discuss your computer needs, or visit our Bradley Street location for immediate assistance with your restoration or repair requirements.

  • What should I expect during service?

    You'll receive professional diagnostics, clear communication about needed repairs, use of high-quality salvaged parts, and complete system testing before pickup or delivery completion.

  • Do you use recycled parts?

    Yes, we use recycled parts for component replacement during computer restoration services. This approach helps extend device lifespan while reducing electronic waste.

  • How much better performance do custom builds offer?

    Our custom gaming PC builds deliver 25-40% better performance than pre-built systems. We use premium components and expert assembly tailored to your preferences and budget.

  • What's your data recovery success rate?

    We achieve an 85-90% success rate for data recovery when attempted within 72 hours. We use both physical and logical recovery techniques for various failure types.

  • How fast can you replace laptop screens?

    We provide laptop screen replacement with 24-48 hour turnaround time. We service major brands including Dell, HP, Lenovo, and Apple with professional installation and calibration.

  • Do you serve Deer Park?

    Yes, we provide computer services in Deer Park, NY. We also serve Brentwood, Central Islip, Bay Shore, Huntington, and Islip areas.

  • Can you help small businesses with IT?

    Yes, we offer IT consulting and support for small businesses and nonprofits. Services include technology planning, system maintenance, and user training programs.

  • Do you provide cybersecurity education?

    Yes, our virus removal service includes cybersecurity education for individuals and small businesses. We also set up real-time protection and advanced threat detection.

  • Can you optimize my computer's performance?

    Yes, we offer computer tune-up services including registry cleaning, startup program management, disk cleanup, and hardware diagnostics to improve speed and reliability.

  • Do you set up wireless networks?

    Yes, we provide network setup and configuration for home and small business environments. This includes router setup, wireless optimization, and security configuration.

  • Can you repair motherboards?

    Yes, we provide comprehensive hardware repair including motherboard repair, RAM upgrades, hard drive replacement, and component diagnostics for desktops and laptops.