Frequently Asked Questions
- Are you a licensed computer service provider?Yes, we're certified technicians serving Brentwood and Suffolk County with professional restoration services, maintaining strict privacy and data protection standards throughout all processes.
- What areas do you serve?We serve Brentwood, Bay Shore, Central Islip, Deer Park, Huntington, and throughout Suffolk County with free restoration services and professional computer support.
- Do you require appointments for service?While appointments are preferred, we accept drop-offs 24/7 at our Bradley Street location. Service appointments are available Monday-Friday, 9 AM-5 PM.
- How does your restoration process work?We begin with complete diagnostics, then perform component replacement using donated parts, data wiping if needed, and full system optimization with performance testing.
- What types of computer problems can you fix?We handle virus removal, data recovery, hardware failures, software installations, system maintenance, and complete restoration using our community donation program and volunteer expertise.
- Do you offer specialized gaming PC services?Yes, we provide custom gaming PC builds, component upgrades, performance optimization, and specialized repairs for high-performance gaming systems throughout Suffolk County.
- How do I get started with your service?Simply call us at (631) 469-9117 to discuss your computer needs, or visit our Bradley Street location for immediate assistance with your restoration or repair requirements.
- What should I expect during service?You'll receive professional diagnostics, clear communication about needed repairs, use of high-quality salvaged parts, and complete system testing before pickup or delivery completion.
